Crossword Genius

Instrumentality (6)

Ross

I believe the answer is:

agency

<span class="explanation-format__ClueExplanation">'<span class="explanation-format__original">instrumentality</span>' is the definition.<br/ ><span class="explanation-format__explanation">(I've seen this before)</span><br/ ><br/ >This is the entire clue.<br/ ></span>

(Other definitions for agency that I've seen before include "Means - business" , "Business that conducts business on behalf of others" , "Office or business of one who does business for others" , "Organisation providing a particular service" , "Cagney (anag.)" .)

I've seen this clue in the Sydney Morning Herald.
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