Insurance department
I believe the answer is:
claims
<span class="explanation-format__ClueExplanation">'<span class="explanation-format__original">insurance department</span>' is the definition.<br/ ><span class="explanation-format__explanation">(I've seen this in another clue)</span><br/ ><br/ >This is all the clue.<br/ ></span>
(Other definitions for claims that I've seen before include "'Asserts, avers (6)'" , "States firmly, insisting on truth" , "Asserts as a right" , "Assertions that one has gained or achieved something" , "Requests as one's right" .)