Out of contact (13)
I believe the answer is:
incommunicado
<span class="explanation-format__ClueExplanation">'<span class="explanation-format__original">out of contact</span>' is the definition.<br/ ><span class="explanation-format__explanation">(I've seen this before)</span><br/ ><br/ >This is all the clue.<br/ ></span>
(Other definitions for incommunicado that I've seen before include "Suffering solitary confinement" , "Held without contact" , "Unable to be spoken to" , "Unable to talk to others" , "Unable to speak with others" .)