Crossword Genius

With only intermittent availability, call Virgin associate (5)

Ross

I believe the answer is:

align

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This could be a double definition.

'with only intermittent availability call' is the first definition.
Although both the answer and definition are verbs in their base form, I don't understand how one could define the other.

'virgin associate' is the second definition.
The definition and answer can be both related to thinking as well as being verbs in their base form.
Maybe they are linked in a way I don't understand?

Can you help me to learn more?

(Other definitions for align that I've seen before include "Set in order" , "Straighten -bring into conformity" , "Adjust -coordinate" , "Arrange so as to be parallel" , "Come together in agreement" .)

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