A sound business letter (3)
I believe the answer is:
coo
'a sound' is the definition.
(coo is a kind of sound)
'business letter' is the wordplay.
'business' becomes 'co'.
'letter' becomes 'o' (**).
'co'+'o'='COO'
(Other definitions for coo that I've seen before include "Pigeon's sound" , "Goodness me!" , "Murmur lovingly" , "Speak lovingly -- cry softly" , "Murmur amorously" .)