Agent works endlessly (6)
I believe the answer is:
factor
'agent' is the definition.
(business term for a representative)
I don't understand the rest of the clue.
Can you help me to learn more?
(Other definitions for factor that I've seen before include "Cause" , "One of two or more integers that can be exactly divided into another" , "Component, element" , "Circumstance that contributes towards a result" , "One circumstance that contributes to a result" .)