Appeal one way or the other (5)
I believe the answer is:
refer
'appeal' is the definition.
(I know that appeal is a more specific form of the action refer)
I can't explain the rest of the clue.
Can you help me to learn more?
(Other definitions for refer that I've seen before include "Make allusion, direct attention with words" , "Make allusion, or turn to for information" , "Turn to (for information, authorisation etc)" , "Allude, assign" , "Allude (to something)" .)