Crossword Genius

Bad quality insulin sent as ordered (13)

Ross

I believe the answer is:

unsaintliness

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'bad quality' is the definition.
The definition suggests a singular noun which matches the answer.

'insulin sent as ordered' is the wordplay.
'ordered' indicates an anagram.
'insulin'+'sent'+'as'='insulinsentas'
'insulinsentas' anagrammed gives 'UNSAINTLINESS'.

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