Bank employee at the information desk? (6)
I believe the answer is:
teller
'bank employee' is the definition.
(as in a bank teller)
I don't understand the rest of the clue.
Can you help me to learn more?
(Other definitions for teller that I've seen before include "One records cash" , "One introducing relation" , "Bank cashier or narrator of story" , "Cashier - vote counter - narrator" , "One who instructs" .)