Brief contribution to better service (5)
I believe the answer is:
terse
'brief' is the definition.
(synonyms)
'contribution to better service' is the wordplay.
'contribution to' indicates a hidden word.
'TERSE' is hidden within 'better service'.
(Other definitions for terse that I've seen before include "Crisply brief" , "Reset to be pithy" , "Sententious" , "Brusque among trees" , "Briefly expressed" .)