Crossword Genius

Certificate Foreign Office employee doesn't complete (7)

Ross

I believe the answer is:

diploma

I'm a little stuck... Click here to teach me more about this clue!

'certificate' is the definition.
(academic certificate)

I don't understand how the rest of the clue works.

Can you help me to learn more?

(Other definitions for diploma that I've seen before include "official document" , "Honorific document" , "Document conferring honour" , "degree certificate" , "Exam certificate" .)

I've seen this clue in The Guardian.
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