Crossword Genius

Clerks at the information desk? (7)

Ross

I believe the answer is:

tellers

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'clerks' is the definition.
The answer and definition can be both people as well as being plural nouns.
Perhaps there's a link between them I don't understand?

I cannot understand how the remainder of the clue works.

Can you help me to learn more?

(Other definitions for tellers that I've seen before include "Bank cashiers" , "Bank employees" , "Vote counters" , "who are recounting" .)

I've seen this clue in The Globe and Mail.
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