Crossword Genius

College is for everyone - take heart, it's going to answer your concerns (4,6)

Ross

I believe the answer is:

call centre

I'm a little stuck... Click here to teach me more about this clue!

'going to answer your concerns' is the definition.
I can't tell whether this defines the answer.

'college is for everyone take heart' is the wordplay.
'college' becomes 'c'.
'is for' is a charade indicator (letters next to each other).
'everyone' becomes 'all' (I've seen this before).
'take' says to put letters next to each other.
'heart' becomes 'centre' ('centre' can be a synonym of 'heart'**).
'c'+'all'+'centre'='CALL CENTRE'

'it's' is the link.

Can you help me to learn more?

(Other definitions for call centre that I've seen before include "Phone here for help" , "Workplace" , "Office with many phones" , "Telephone answering office" .)

I've seen this clue in the Irish Times.
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