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County losing last call centre? That's incredible! (7)

Ross

I believe the answer is:

surreal

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'incredible' is the definition.
Both the answer and definition are adjectives. Maybe you can see a link between them that I can't see?

'county losing last call centre?' is the wordplay.
'county' becomes 'surrey' (English county).
'losing last' means to remove the last letter.
'call centre?' becomes 'al' (I can't explain this - if you can you should give a lot more credence to this answer).
'surrey' with its last letter removed is 'surre'.
'surre'+'al'='SURREAL'

'that's' acts as a link.

Can you help me to learn more?

(Other definitions for surreal that I've seen before include "strange" , "RA rules (anag.)" , "Like the paintings of Rene Magritte" , "Involving fantastical imagery" , "Dreamlike, bizarre" .)

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