Declined to have keys made (11)
I believe the answer is:
degenerated
'declined' is the definition.
(degenerating is a kind of declining)
'have keys made' is the wordplay.
'have keys' becomes 'de' (I can't justify this - if you can you should believe this answer much more).
'made' becomes 'generated' (generating is a kind of making).
'de'+'generated'='DEGENERATED'
'to' acts as a link.
Can you help me to learn more?
(Other definitions for degenerated that I've seen before include "got worse" , "Worsened" .)