Crossword Genius

Ending unfortunately so cruel (7)

Ross

I believe the answer is:

closure

'ending' is the definition.
(closure is a kind of ending)

'unfortunately so cruel' is the wordplay.
'unfortunately' indicates an anagram.
'so'+'cruel'='socruel'
'socruel' is an anagram of 'CLOSURE'.

(Other definitions for closure that I've seen before include "Settlement giving psychological satisfaction" , "Feeling of emotional resolution" , "End; fastening" , "end of debate" , "Lose cur (anag.)" .)

I've seen this clue in The Sun.
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