Exceptionally, change Ernie’s software (6,6)
I believe the answer is:
search engine
'software' is the definition.
'exceptionally change ernie's' is the wordplay.
'exceptionally' indicates an anagram.
'change'+'ernies'='changeernies'
'changeernies' with letters rearranged gives 'SEARCH ENGINE'.
(Other definitions for search engine that I've seen before include "internet facility" , "Program for locating information" , "Online helper" , "Yahoo or Google. for example" .)