Friendly reception from this lot? I pay unfortunately (11)
I believe the answer is:
hospitality
'friendly reception' is the definition.
The definition and answer can be both related to communication as well as being singular nouns.
Perhaps there's a link between them I don't understand?
'this lot? i pay unfortunately' is the wordplay.
'unfortunately' indicates an anagram (a bad or unfortunate spelling).
'this'+'lot'+'i'+'pay'='thislotipay'
'thislotipay' is an anagram of 'HOSPITALITY'.
'from' is the link.
Can you help me to learn more?
(Other definitions for hospitality that I've seen before include "Kindness in welcoming guests" , "Readiness to welcome guests" , "Cordial entertainment of guests" .)