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Girl or bloke, a German store supervisor (5,7)

Ross

I believe the answer is:

floor manager

I'm a little stuck... Click here to teach me more about this clue!

'a german store supervisor' is the definition.
'floor manager' can be an answer for 'supervisor' (thesaurus). I am unsure of the 'a german store' bit.

'girl or bloke' is the wordplay.
'girl' becomes 'Flo' (short for Florence).
'bloke' becomes 'manager' (I am not sure about this - if you are sure you should give a lot more credence to this answer).
'flo'+'or'+'manager'='FLOOR MANAGER'

Can you help me to learn more?

I've seen this clue in The Times.
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