Hear case involving listener's complaints (8)

I believe the answer is:

earaches

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'listener's complaints' is the definition.
The answer and definition can be both states of affairs as well as being plural nouns.
Perhaps you can see a link between them that I can't see?

'hear case involving' is the wordplay.
'involving' is an anagram indicator.
'hear'+'case'='hearcase'
'hearcase' with letters rearranged gives 'EARACHES'.

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I've seen this clue in The Globe and Mail.

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