Crossword Genius

I encountered upsetting thing (4)

Ross

I believe the answer is:

item

'thing' is the definition.
(an item is a thing)

'i encountered upsetting' is the wordplay.
'encountered' becomes 'met' ('meet' can be a synonym of 'encounter').
'upsetting' shows that the letters should be reversed in order.
'met' backwards is 'tem'.
'i'+'tem'='ITEM'

(Other definitions for item that I've seen before include "Loving couple" , "Unit; detail" , "Unit or distinct part" , "Element" , "Individual thing" .)

I've seen this clue in the Sydney Morning Herald.
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