Insensitive practice by old broadband provider (6)
I believe the answer is:
obtuse
'insensitive' is the definition.
(I've seen this before)
'practice by old broadband provider' is the wordplay.
'practice' becomes 'use' (use is a kind of practice).
'by' says to put letters next to each other.
'old' becomes 'o' (abbreviation).
'broadband provider' becomes 'bt' (I can't explain this - if you can you should believe this answer much more).
'o'+'bt'='obt'
'use' after 'obt' is 'OBTUSE'.
Can you help me to learn more?
(Other definitions for obtuse that I've seen before include "Insensitive - more than a right angle" , "Not very perceptive or sensitive" , "Annoyingly insensitive" , "Blunt - stupid - insensitive" , "Angle between 90 and 180 degrees" .)