Crossword Genius

Insurance department

Ross

I believe the answer is:

claims

'insurance department' is the definition.
(I've seen this in another clue)

This is all the clue.

(Other definitions for claims that I've seen before include "'Asserts, avers (6)'" , "States firmly, insisting on truth" , "Asserts as a right" , "Assertions that one has gained or achieved something" , "Requests as one's right" .)

I've seen this clue in The New York Times.
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