Crossword Genius

Insured a customer, looking embarrassed (7)

Ross

I believe the answer is:

covered

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'insured' is the definition.
('cover' can be a synonym of 'insure')

'a customer looking embarrassed' is the wordplay.
'a customer looking' becomes 'cove' (I can't justify this - if you can you should give a lot more credence to this answer).
'embarrassed' becomes 'red' (I've seen this before).
'cove'+'red'='COVERED'

Can you help me to learn more?

(Other definitions for covered that I've seen before include "Overlaid with something" , "Concealed; dealt with" , "Reported" , "Concealed; roofed over" , "Insured; enveloped" .)

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