Crossword Genius

It’s full of patient customers (8)

Ross

I believe the answer is:

hospital

I'm a little stuck... Click here to teach me more about this clue!

'of patient customers' is the definition.
The definition suggests a singular noun which matches the answer.

'it's full' is the wordplay.
I cannot really see how this works, but
'it's' could be 'it' (I've seen this in other clues) and 'it' is present in the answer.
This explanation may well be incorrect...

Can you help me to learn more?

(Other definitions for hospital that I've seen before include "Medical centre" , "asylum?" , "Treatment and care centre" , "Spoil hat (anag)" , "Possibly Guy's" .)

I've seen this clue in the Evening Standard.
Want a hint initially instead of a full solution? Install my app