Lamenting incompetent tyre service (9)

I believe the answer is:

alignment

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'incompetent tyre service' is the definition.
The answer and definition can be both acts as well as being singular nouns.
Maybe you can see an association between them that I can't see?

'lamenting' is the wordplay.
'lamenting' can be anagrammed to 'ALIGNMENT'.
Though, I am not clear how the anagram is indicated.

Can you help me to learn more?

(Other definitions for alignment that I've seen before include "Arrangement in a straight line" , "course" , "Tin mangle (anag)" , "co-operation" , "Dressing" .)

I've seen this clue in the Sydney Morning Herald.

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