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Letters or cards? (10)

Ross

I believe the answer is:

characters

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This could be a double definition.

'letters' is the first definition.
The definition and answer can be both related to communication as well as being plural nouns.
Maybe you can see an association between them that I don't see?

'cards?' is the second definition.
The definition and answer can be both related to communication as well as being plural nouns.
Maybe you can see an association between them that I can't see?

'or' acts as a link.

Can you help me to learn more?

(Other definitions for characters that I've seen before include "Eccentrics" , "Signs" , "Persons in a play/book" , "Roles; letters" , "eccentric people?" .)

I've seen this clue in The Times and The Telegraph.
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