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Licences, including one for those not well treated (8)

Ross

I believe the answer is:

patients

I'm a little stuck... Click here to teach me more about this clue!

'licences' is the definition.
Although both the answer and definition are plural nouns, I cannot understand how one could define the other.

'one for those not well treated' is the wordplay.
I cannot really see how this works, but
'one' could be 'i' (Roman numeral) and 'i' is located in the answer.
'not' could be 'nt' (synonyms) and 'nt' is found in the answer.
The remaining letters 'pates' is a valid word which might be clued in a way I don't understand.
This may be the basis of the clue (or it may be nonsense).

'including' acts as a link.

Can you help me to learn more?

(Other definitions for patients that I've seen before include "They receive medical care" , "I sent Pat into the hospital inmates" , "cases" , "People under the doctor" , "People who require medical care" .)

I've seen this clue in The Guardian.
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