Poignant, touching (9)
I believe the answer is:
emotional
This clue is a double definition.
'poignant' is the first definition.
(I've seen this before)
'touching' is the second definition.
(I've seen this before)
(Other definitions for emotional that I've seen before include "Touching" , "Showing strong feelings" , "gushing" , "Arousing intense feeling" , "Characterized by intense feeling" .)