Ponders, when confused, to get answer (7)
I believe the answer is:
respond
'answer' is the definition.
('respond' can be a synonym of 'answer')
'ponders when confused' is the wordplay.
'when confused' indicates anagramming the letters (I've seen this in other clues).
'ponders' anagrammed gives 'RESPOND'.
'to get' is the link.
(Other definitions for respond that I've seen before include "Answer or react" , "Come back" , "Write back" , "State in reply" , "Answer back" .)