Relents a gaff made by the non-professional employees (7,5)
I believe the answer is:
general staff
'by the non-professional employees' is the definition.
I can't tell whether this defines the answer.
'relents a gaff made' is the wordplay.
'made' indicates anagramming the letters.
'relents'+'a'+'gaff'='relentsagaff'
'relentsagaff' is an anagram of 'GENERAL STAFF'.
Can you help me to learn more?
(Other definitions for general staff that I've seen before include "Senior officer's aides" , "Military planners" , "Commander's assistants" .)