Said it’s a surface charm (6)
I believe the answer is:
appeal
'charm' is the definition.
(synonyms)
I cannot understand how the rest of the clue works.
Can you help me to learn more?
(Other definitions for appeal that I've seen before include "Petition or attraction" , "A crustacean" , "Seek to have verdict overturned" , "Beg" , "Submit case to higher court for review" .)