Serious complaint when boss's tie is undone (10)
I believe the answer is:
asbestosis
'serious complaint' is the definition.
'asbestosis' can be an answer for 'complaint' (asbestosis is a kind of disease). I'm unsure of the 'serious' bit.
'when boss's tie is undone' is the wordplay.
'when' becomes 'as' (eg 'when I walked' means 'as I walked').
'is undone' indicates an anagram (the original order is undone).
'bosss'+'tie'='bossstie'
'bossstie' with letters rearranged gives 'bestosis'.
'as'+'bestosis'='ASBESTOSIS'
Can you help me to learn more?
(Another definition for asbestosis that I've seen is " Lung disease".)