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Shakespearean character instrumental in making a bloomer (5)

Ross

I believe the answer is:

viola

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'shakespearean character' is the definition.
(I've seen this in another clue)

I don't understand how the rest of the clue works.

Can you help me to learn more?

(Other definitions for viola that I've seen before include "Tenor fiddle - plant" , "Alto of the violin family" , "Shakespeare heroine; instrument" , "Instrument slightly larger than violin and of lower pitch" , "Large violin" .)

I've seen this clue in The Irish Independent.
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