The person who notified you, from the bank (6)
I believe the answer is:
teller
'the person' is the definition.
(teller is a kind of person)
I don't understand the remainder of the clue.
Can you help me to learn more?
(Other definitions for teller that I've seen before include "Counter of votes or a bank employee" , "Bank official or reporter" , "one gives relation" , "one reckons" , "Narrator and bank clerk" .)