Crossword Genius

The soft-hearted find it unbearable (7)

Ross

I believe the answer is:

rancour

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This might be a double definition.

'the soft-hearted find' is the first definition.
Although both the answer and definition are singular nouns, I don't understand how one could define the other.

'it unbearable' is the second definition.
The definition suggests a singular noun which matches the answer.

Can you help me to learn more?

(Other definitions for rancour that I've seen before include "Bitterness and bile" , "Bad feeling and resentment" , "Malice" , "Spiteful ill-feeling" , "Bitter feeling or ill-will" .)

I've seen this clue in the Evening Standard.
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