Understand refusal must mean hell (7)
I believe the answer is:
inferno
'must mean hell' is the definition.
'inferno' can be an answer for 'hell' (inferno can mean hell as in Dante's Inferno). I am unsure of the 'must mean' bit.
'understand refusal' is the wordplay.
'understand' becomes 'infer' (synonyms).
'refusal' becomes 'no'.
'infer'+'no'='INFERNO'
Can you help me to learn more?
(Other definitions for inferno that I've seen before include "Fierce fire" , "blazer?" , "Dante's scene of horror" , "hot spot" , "(Fiery) Hell" .)