Crossword Genius

Utterly confused but chic to a fault (7)

Ross

I believe the answer is:

chaotic

'utterly confused' is the definition.
(I've seen this in another clue)

'chic to a fault' is the wordplay.
'fault' indicates anagramming the letters (a faulty spelling).
'chic'+'to'+'a'='chictoa'
'chictoa' with letters rearranged gives 'CHAOTIC'.

'but' acts as a link.

(Other definitions for chaotic that I've seen before include "in random order" , "Disorderly, shambolic" , "totally out of order?" , "In complete confusion" , "Totally disorganised" .)

I've seen this clue in The Globe and Mail.
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