Wants massages reported (5)
I believe the answer is:
needs
'wants' is the definition.
(needing is a kind of wanting)
'massages reported' is the wordplay.
'massages' becomes 'kneads' ('knead' can be a synonym of 'massage').
'reported' indicates a 'sounds like' (homophone) clue.
'kneads' sounds like 'NEEDS'.
(Other definitions for needs that I've seen before include "shopping-list, say" , "Necessities" , "'..... must when the devil drives'" , "Is desperate for" , "Requirements" .)