A deficiency, I'm sorry to say (5)
I believe the answer is:
alack
'i'm sorry to say' is the definition.
(I've seen this before)
'a deficiency' is the wordplay.
'deficiency' becomes 'lack' (synonyms).
'a'+'lack'='ALACK'
(Other definitions for alack that I've seen before include "Old expression of dismay" , "expression of regret" , "I mourn" , "Alas (archaic)" , "I'm sorry to say" .)