Burt's Bees product (4)
I believe the answer is:
balm
'burt's bees product' is the definition.
(I've seen this in another clue)
This is all the clue.
(Other definitions for balm that I've seen before include "Royal holiday residence on the River Dee" , "It's comforting" , "Unguent" , "Soothing medicine for lamb" , "Soothing ointment for lamb (4)" .)