Crossword Genius

Looking into getting visa sorted out by heartless Iran (13)

Ross

I believe the answer is:

investigating

'looking into' is the definition.
('investigate' can be a synonym of 'look into')

'getting visa sorted out by heartless iran' is the wordplay.
'sorted out' indicates an anagram.
'by' is a charade indicator (letters next to each other).
'heartless' suggests removing the centre.
'iran' with its centre removed is 'in'.
'getting'+'visa'='gettingvisa'
'gettingvisa' with letters rearranged gives 'vestigating'.
'vestigating' put after 'in' is 'INVESTIGATING'.

I've seen this clue in The Telegraph.
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