Crossword Genius

Personal appeal from cleaner's mother (8)

Ross

I believe the answer is:

charisma

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'personal appeal' is the definition.
(synonyms)

'cleaner's mother' is the wordplay.
'cleaner's' becomes 'charis' (I can't explain this - if you can you should believe this answer much more).
'mother' becomes 'ma' (Ma is another word for mother or mum).
'charis'+'ma'='CHARISMA'

'from' acts as a link.

Can you help me to learn more?

(Other definitions for charisma that I've seen before include "impressive quality" , "ability to impress" , "power to influence" , "quality inspiring devotion" , "powerful influence" .)

I've seen this clue in The Independent.
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