Crossword Genius

Spooner's underworld hits to get US caseworkers (8)

Ross

I believe the answer is:

bellhops

I'm a little stuck... Click here to teach me more about this clue!

'us caseworkers' is the definition.
The definition and answer can be both people as well as being plural nouns.
Maybe there's a link between them I don't understand?

'spooner's underworld hits to get' is the wordplay.
I cannot quite see how this works, but
'get' could be 'be' ('get' can mean 'come to be') and 'be' is located in the answer.
This explanation may well be incorrect...

Can you help me to learn more?

(Another definition for bellhops that I've seen is " Hotel porters, pages".)

I've seen this clue in The Times and The Sunday Times.
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