Unfortunately she is very inept, easily hurt (14)
I believe the answer is:
hypersensitive
'easily hurt' is the definition.
Both the answer and definition are adjectives. Maybe there's an association between them I don't understand?
'unfortunately she is very inept' is the wordplay.
'unfortunately' indicates anagramming the letters (a bad or unfortunate spelling).
'she'+'is'+'very'+'inept'='sheisveryinept'
'sheisveryinept' is an anagram of 'HYPERSENSITIVE'.
Can you help me to learn more?
(Another definition for hypersensitive that I've seen is " Abnormally quick to react".)